Exploring services science : 5th international conference, iess 2014, geneva, switzerland, february 5-7, 2014. Proceedings / edited by Mehdi Snene, Michel Leonard.
Tipo de material:
TextoSeries Lecture Notes in Business Information Processing ; 169Editor: Cham : Springer International Publishing : Springer, 2014Descripción: x, 139 páginas : 35 ilustracionesTipo de contenido: - texto
- computadora
- recurso en línea
- 9783319048109
- HF54.5-54.56
Springer eBooks
Some Aspects Concerning a Generic Service Process Model Building -- Building an Extended Ontological Perspective on Service Science -- How Open Data Are Turned into Services? -- A Classification Framework of Value Co-creation in Electronic and Mobile Services -- Transition and Delivery Challenges of Retained Organizations in IT Outsourcing -- Servitization – Its Raise through Information and Communication Technologies -- Introducing Service-oriented Organizational Structure for Capability Sourcing -- Why Is Aligning Economic- and IT Services So Difficult? -- Towards the Consideration of Performance Risks for the Design of Service Offers -- Developing Municipal e-Government in Italy: The City of Alfa Case.
Para consulta fuera de la UANL se requiere clave de acceso remoto.