Van Looy, Amy, <br/><br/>
Business process maturity :  a comparative study on a sample of business process maturity models / 
Amy Van Looy. 
 - xiv, 87 páginas :  11 ilustraciones en color. 
 - SpringerBriefs in Business Process Management,  2197-9618 .
<br/><br/> Springer eBooks 
<br/><br/>1. Introduction -- 2. Research -- 3.Conclusions. 
<br/><br/><label>ISBN: </label>9783319042022 
<br/><br/><label>LC Class. No.: </label>HF54.5-54.56