Exploring services science :  5th international conference, iess 2014, geneva, switzerland, february 5-7, 2014. Proceedings / 
edited by Mehdi Snene, Michel Leonard. 
 - x, 139 páginas :  35 ilustraciones 
 - Lecture Notes in Business Information Processing,  169  1865-1348 ; .
<br/><br/> Springer eBooks 
<br/><br/>Some Aspects Concerning a Generic Service Process Model Building -- Building an Extended Ontological Perspective on Service Science -- How Open Data Are Turned into Services? -- A Classification Framework of Value Co-creation in Electronic and Mobile Services -- Transition and Delivery Challenges of Retained Organizations in IT Outsourcing -- Servitization – Its Raise through Information and Communication Technologies -- Introducing Service-oriented Organizational Structure for Capability Sourcing -- Why Is Aligning Economic- and IT Services So Difficult? -- Towards the Consideration of Performance Risks for the Design of Service Offers -- Developing Municipal e-Government in Italy: The City of Alfa Case. 
<br/><br/><label>ISBN: </label>9783319048109 
<br/><br/><label>LC Class. No.: </label>HF54.5-54.56