Trenz, Manuel,

Multichannel commerce : a consumer perspective on the integration of physical and electronic channels / Manuel Trenz. - xv, 153 páginas : 30 ilustraciones - Progress in IS, 2196-8705 .

Springer eBooks

Introduction -- Offline, online and multichannel commerce -- Perception and valuation of MC integration services -- Purchase specific and individual differences -- Reflection.

9783319161150

HF54.5-54.56