Heinrich, Robert, <br/><br/>
Aligning business processes and information systems :  new approaches to continuous quality engineering / 
Robert Heinrich. 
 - xxii, 233 páginas :  36 ilustraciones 
<br/><br/> Springer eBooks 
<br/><br/>Introduction -- Business Process Quality -- Terms and De?nitions -- Business Process Quality -- Quality Modeling within Business Process Models -- Aligning Business Process Design and Information System Design -- Foundations and De?nitions -- The Order Picking Process and Involved Information System -- Mutual Performance Impact between Business Processes and Information Systems -- Predicting the Mutual Performance Impact between Business Processes and Information Systems -- Extending Palladio by Business Process Simulation Concepts to Enable an Integrated Simulation -- Validation -- Conclusion -- Summary and Future Work. 
<br/><br/><label>ISBN: </label>9783658065188 
<br/><br/><label>LC Class. No.: </label>QA76.758