Bergaus, Martin, <br/><br/>
Design issues for service delivery platforms :  incorporate user experience: a grounded theory study of individual user needs / 
Martin Bergaus. 
 - xLi, 453 páginas :  84 ilustraciones 
<br/><br/> Springer eBooks 
<br/><br/><label>ISBN: </label>9783658105419 
<br/><br/><label>LC Class. No.: </label>QA76.9.U83