Serviceology for services :  selected papers of the 1st international conference of serviceology / 
edited by Masaaki Mochimaru, Kanji Ueda, Takeshi Takenaka. 
 - x, 375 páginas :  292 ilustraciones, 143 ilustraciones en color. 
<br/><br/> Springer eBooks 
<br/><br/>Data assimilation & human modeling -- Enhancing Service Analysis and Testing  with VR/AR/MR -- Healthcare service -- Mechanism design for services -- Psychological aspects & neuromarketing -- Product Service System (PSS) -- Public & urban service -- Regional development & policymaking -- Service economy and productivity -- Service innovation and design -- Service management & marketing -- Service robotics -- Service theory -- Tourism & hospitality. 
<br/><br/><label>ISBN: </label>9784431548164 
<br/><br/><label>LC Class. No.: </label>TA177.4-185