Foundations for designing user-centered systems : what system designers need to know about people / Frank E. Ritter, Gordon D. Baxter, Elizabeth F. Churchill.

Springer eBooks

Endorsements -- Foreword by Barry Boehm -- Part I – Introduction: Aims, Motivations, and Introduction to Human-Centered Design -- Introducing the Foundations of User-Centered Systems Design -- User-Centered Systems Design: A Brief History -- Part II - Design Relevant User Characteristics: The ABCS -- Anthropometrics: Important Aspects of Users' Bodies -- Behavioral: Basic Psychology of the User -- Cognitive: Memory, Attention, and Learning -- Cognitive: Mental Representations, Problem Solving, and Decision Making -- Cognitive: Human-Computer Communication -- Social: Social Cognition and Teamwork -- Social: Networks -- Summary of Users with Respect to Errors -- Part III – Methods -- Method I: Task Analysis -- Method II: Cognitive Dimensions and the Gulfs -- Method III: Empirical Evaluation -- Part IV – Summary -- Summary: Putting it All Together -- Appendix: The Kegworth Air Accident -- Glossary -- Index.

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