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008 150903s2005 xxu| o |||| 0|eng d
020 _a9781402079955
_99781402079955
024 7 _a10.1007/b116842
_2doi
035 _avtls000335865
039 9 _a201509031111
_bVLOAD
_c201405070501
_dVLOAD
_y201402041334
_zstaff
040 _aMX-SnUAN
_bspa
_cMX-SnUAN
_erda
050 4 _aQA76.9.M3
100 1 _aAndersen, Kim Viborg.
_eautor
_9310988
245 1 0 _aE-government and Public Sector Process Rebuilding :
_bDilettantes, Wheel Barrows, and Diamonds /
_cby Kim Viborg Andersen.
264 1 _aBoston, MA :
_bSpringer US,
_c2005.
300 _aIx, 223 páginas
_brecurso en línea.
336 _atexto
_btxt
_2rdacontent
337 _acomputadora
_bc
_2rdamedia
338 _arecurso en línea
_bcr
_2rdacarrier
347 _aarchivo de texto
_bPDF
_2rda
500 _aSpringer eBooks
505 0 _aPresentation of the PPR-Model -- The Activity and Customer Centric Approach -- The Domains and Directions of IT Impacts -- Digital Wheelbarrows in Local Government -- E-Government Objectives, Means, and Reach -- The Organizational Membrane Penetrated by Mobile Technologies -- E-Procurement: The Improvement of Supporting and Strategic Operations -- Instrumental Digital Customer Involvement -- Evaluation of IT Applications -- Development of E-Government Applications -- Conclusion.
520 _aE-government and Public Sector Process Rebuilding: Dilettantes, Wheelbarrows, and Diamonds provides an input to rebuild and improve the processes in which the public sector perform activities and interact with the citizens, companies, and the formal elected decision-makers. Through eleven chapters, the book emphasizes information systems (IS) as the vehicle for redirecting the public sector towards its key customers. The book stresses serious capability challenges inhibiting the digital transformation using activity and customer centric applications. The dilettantes in the public sector are in need of upgrading, rethinking, and refocusing their use of IS. There is a need to revisit the extensive use of digital wheelbarrows to transmit data, and complement the transactional focus with IT-enabled analysis of the activities. There is also a need to recognize that IS are not just flashy and shining diamonds to be shown off on special occasions. IS are, as most diamonds, manufactured products, part of the activities and intended for replacement whenever the diamonds are no longer suitable for serving their purpose - diamonds do not last forever.
590 _aPara consulta fuera de la UANL se requiere clave de acceso remoto.
710 2 _aSpringerLink (Servicio en línea)
_9299170
776 0 8 _iEdición impresa:
_z9781402079948
856 4 0 _uhttp://remoto.dgb.uanl.mx/login?url=http://dx.doi.org/10.1007/b116842
_zConectar a Springer E-Books (Para consulta externa se requiere previa autentificación en Biblioteca Digital UANL)
942 _c14
999 _c283458
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