000 04012nam a22003735i 4500
001 290984
003 MX-SnUAN
005 20160429154823.0
007 cr nn 008mamaa
008 150903s2009 xxk| o |||| 0|eng d
020 _a9781848829091
_99781848829091
024 7 _a10.1007/9781848829091
_2doi
035 _avtls000344568
039 9 _a201509030355
_bVLOAD
_c201405050309
_dVLOAD
_y201402061300
_zstaff
040 _aMX-SnUAN
_bspa
_cMX-SnUAN
_erda
050 4 _aTA174
100 1 _aSakao, Tomohiko.
_eeditor.
_9322033
245 1 0 _aIntroduction to Product/Service-System Design /
_cedited by Tomohiko Sakao, Mattias Lindahl.
264 1 _aLondon :
_bSpringer London,
_c2009.
300 _brecurso en línea.
336 _atexto
_btxt
_2rdacontent
337 _acomputadora
_bc
_2rdamedia
338 _arecurso en línea
_bcr
_2rdacarrier
347 _aarchivo de texto
_bPDF
_2rda
500 _aSpringer eBooks
505 0 _aOffering Dimension -- PSS Layer Method – Application to Microenergy Systems -- Life-Cycle Perspectives of Product/Service-Systems: In Design Theory -- Life-Cycle Perspectives of Product/Service-Systems: Practical Design Experiences -- Systematic Generation of PSS Concepts Using a Service CAD Tool -- Value Creation in PSS Design Through Product and Packaging Innovation Processes -- Customer Dimension -- Service Engineering – Methods and Tools for Effective PSS Development -- Addressing Uncertainty of PSS for Value-Chain Oriented Service Development -- Value Visualization Strategies for PSS Development -- Provider Dimension -- Using Company–Academia Networks for Improving Product/Service Systems at Large Companies -- Service-Oriented Strategies for Manufacturing Firms -- People, Product and Process Perspectives on Product/Service-System Development -- Managerial Recommendations for Service Innovations in Different Product-Service Systems.
520 _aThe growing need for companies to address service design, as well as product design, in an integrated manner is becoming increasingly important across a number of industries. Product/Service System (PSS) is a promising business model that companies can use to increase their sustainability in a mature economy. Introduction to Product/Service-System Design contains a collection of practical examples demonstrating how to design a PSS in industry. These recent examples are the results of applying various theories developed in different countries and therefore accommodating diverse cultural differences from throughout Europe and Japan. Providing a useful overall guide to the state of the art in theory and practice, each chapter covers the cutting edge of a different methodology or practice. As any PSS design should, in principle, address the offering, the customer or user, and the provider, the book is arranged according to these three dimensions, providing detailed information on how to incorporate such themes into a working design. The book’s focus on design is also evident in the discussion of how to anticipate and utilise the various dynamics within each dimension. Introduction to Product/Service-System Design will help improve working processes and inspire creative thinking for the wide range of people involved in designing a PSS: designers, marketing professionals, sales staff, production engineers, and service engineers. It can also serve as a reference book for university students on advanced courses related to mechanical design, industrial marketing or economics, and production engineering.
590 _aPara consulta fuera de la UANL se requiere clave de acceso remoto.
700 1 _aLindahl, Mattias.
_eeditor.
_9322034
710 2 _aSpringerLink (Servicio en línea)
_9299170
776 0 8 _iEdición impresa:
_z9781848829084
856 4 0 _uhttp://remoto.dgb.uanl.mx/login?url=http://dx.doi.org/10.1007/978-1-84882-909-1
_zConectar a Springer E-Books (Para consulta externa se requiere previa autentificación en Biblioteca Digital UANL)
942 _c14
999 _c290984
_d290984