Ideas in marketing: finding the new and polishing the old : proceedings of the 2013 academy of marketing science (ams) annual conference / edited by Krzysztof Kubacki.

Springer eBooks

Customer Satisfaction and Loyalty in the Service Sector -- Sales Process and Performance -- Social Media Branding & Human Brands -- Social Consumption and the Self -- Understanding Pricing & Consumer Behavior -- Customer Behaviour in Retail Settings -- Sustainable Marketing -- Changing Brand Perceptions -- Social Marketing: Corporate and Strategic Perspectives -- Political Marketing Theory: Targeting the Consumer Voter -- Consumer Behavior Trends from a Latin American Perspective -- Ahoy There! Ensuring Successful Relationships -- Green Consumer Behavior -- Doctoral Colloquium Session 4: Strategic Issues -- Market Orientation, Product Innovation, and Performance -- B2B Relationship Capabilities Value and Benefits -- Customer Satisfaction and Customer Service -- Advances in Mobile Marketing and Its Many Tentacles -- Theories of Attitude, Memory, Love -- Technology Application and Analyses in Retailing -- Crowd Marketing for the Marketing Crowd -- Doctoral Colloquium Session I: Research Methods and Measurement -- Targeting the New Consumer -- Social Marketing and Social Communication -- Entrepreneurship: Orientation, Planning, and Performance -- Political Marketing: Lessons from North American Campaigning -- Marketing Communication in Social Media -- Consumption and Health -- Sex, Drugs, and Humor...Themes in Advertising -- Lamb-Hair-McDaniel AMS Outstanding Marketing Teacher Award -- Contemporary Issues in Wine Marketing -- A Potpourri of Brick and Click Issues -- New Insights into Students Learning in Groups -- The Critical Role of Marketing in Supply Chain Management -- Advertising: Theory and Environment -- Links Between Brands -- In Search of Gratification -- Sport Sponsorship -- Country Image and International Segmentation -- Intangible Factors Affecting Brands -- Doctoral Colloquium Session 2: Consumer Behavior Issues -- Channel Structures, Relationships and Contexts -- Factors Affecting Good and Bad Relationships in the Marketplace -- Retail Staff Interaction and Outcomes -- Online Advertising and WOM -- Advances in Sustainable Supply Chain Management -- International Marketing Strategy -- Doctoral Colloquium Session 3: B2B Issues -- Advertising: Measurement and Sponsorship Issues -- International Marketing Expansion -- Marketing Research and Methods -- Political Marketing: Cases, Culture, and Policy -- Pricing Implications for Promotion Strategy -- Managing Product Information Online -- Ethical Marketing Issues -- Sustainability and Consumers -- Emerging Concepts in Service Engagement -- Social Media Affinity and Empowerment -- Emotions, Associations, and Other Brand Influences -- Strategies, Preferences and Pestering -- International Customer Behavior -- Sensory Marketing Through Scent, Taste, and Neuroscience -- Doctoral Colloquium Session 5: Sex, Social Media, and Identity-Signaling -- Technology and Sales -- A Town Hall Meeting with Editorial Reviewers -- Value Creation and The Role of Community in Customer Interactions -- Innovation in Wine and Marketing Research -- Emerging Markets: Why African Markets Offer More Than You Think! -- Social Responsibility in Marketing Education -- The Influence of Brands -- Who Needs a Sales Manager? -- Art and Emotion -- Knowledge is Power -- Till Some New Player Us Do Part -- International Marketing Communications -- Sensory Marketing in the Digital Age -- To Possess or Not to Possess -- European Perspectives on Marketing -- Social Media and Trust, Diffusion, and User Experience -- Wanting that Object -- Emerging Thoughts in Social Media -- Sensory Marketing Through Touch -- To Adopt or Not to Adopt New Market and Technological Offerings.

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